Notice: Temporary Chat Access Issue

[andrew-kornuta]

Hi everyone:

We’re aware that a few users are experiencing an issue when trying to open certain Chat messages. In some cases, clicking a message leads to a “Not Found” error.

Rest assured, your Chats are not lost. This is a permissions-related issue affecting only some users, and our team is already on it. We expect to have everything fully resolved by Monday morning (4/14).

Thanks for your patience, we’ll keep you updated!

— The NORAMARK Team

[andrew-kornuta]

Chat access has been corrected for anyone experiencing a problem. If you encounter any issues please reply here or email nortamer@noramark.com

[kylerahe]

@andrew-kornuta does this apply to individual messaging as well? MTK messaged me but I have an error popping up.

Thanks in advance!!

[andrew-kornuta]

@Kyle_Rahe Okay weird. Yes... the "chat" issue actually only applies to DMs. If you click your user name in the upper right corner and click "logout", close the tab, then log back in it should clear up. Let me know if it doesn't.

[kylerahe]

@andrew-kornuta that worked!! Thank you Andrew!

[andrew-kornuta]

@kylerahe Excellent! Thanks for being adventurous with us

[robertbeecher]

I am still experiencing issues with this. I can't open the group chat with you and @michael-kornuta or other direct chats.

[michael-kornuta]

@Robert_Beecher did you try the solve presented by @andrew-kornuta ?
"Okay weird. Yes... the "chat" issue actually only applies to DMs. If you click your user name in the upper right corner and click "logout", close the tab, then log back in it should clear up. Let me know if it doesn't."

[robertbeecher]

@michael-kornuta This worked! Thank you Michael, apologies for missing that the first time.

[michael-kornuta]

@robertbeecher I am so happy it worked! thank you for your patience